La Ventana wants our clients to make educated, informed choices about their mental health treatments or addiction treatment in Thousand Oaks. In addition to the complimentary tours and assessments that we offer, we welcome feedback from current and former clients, regardless of whether the feedback is negative or positive. La Ventana welcomes criticisms and suggestions for improvement, as we constantly seek ways to provide high-quality, evidence-backed treatments for our clients.
This program is AMAZING. I've been through quite a few MH programs and none of them helped me like LV did. They truly care about you and work with you daily to help... read moreThis program is AMAZING. I've been through quite a few MH programs and none of them helped me like LV did. They truly care about you and work with you daily to help improve your health. Instead of being trapped in a room for hours for therapy you get to go on walks to clear your head when the group needs it. The clinical director, Kere is awesome and makes herself available to clients. They even have an alumni program for when you leave. Can't say enough awesome things about Kere (clinical director), Christina (office assistant), Sarah (youth clinical director) and the therapists! read less 
I have been to several treatment facilities, and I can say that La Ventana treatment facility, by far has been the best. The treatment team is so knowledgeable, especially about CBT and DBT. I can... read moreI have been to several treatment facilities, and I can say that La Ventana treatment facility, by far has been the best. The treatment team is so knowledgeable, especially about CBT and DBT. I can honestly say, I have been applying CBT tools today as I was dealing with work stuff, even though I have yet to start!. The daily treatment curriculum is so well rounded that it encompasses all aspects of the body, mind, spirit, and soul. I mean from the psychoeducational CBT and DBT to the holistic sound bath and meditations, to exercises, the walking and let's not forget my favorite... Yoga, (You know I'm kidding about the yoga...). The staff, from the clinical director to the therapists, to the office manager, are not only super kind and supportive, but they are also able to relate to you. They do not "preach" to you to get better, but rather, they help you develop your goals and they also help you cultivate your goals into reality. In the short amount of time, I was there, I was able to learn the tools I needed to succeed in the program. I honestly would not be here today if it were not for La Ventana and my therapist. So, thank you La Ventana.
CD Treatment at La Ventana is FIRST CLASS! The staff are so courteous, caring, and attentive. The therapists are educated down to earth and really understand addiction. So much alumni support so much family support!... read moreCD Treatment at La Ventana is FIRST CLASS! The staff are so courteous, caring, and attentive. The therapists are educated down to earth and really understand addiction. So much alumni support so much family support! Absolutely the best changing decision of my life!
La Ventana and every single person that works there are the real deal. My son is a recovering addict and has been to various programs. NONE of them come close to La Ventana in skill... read moreLa Ventana and every single person that works there are the real deal. My son is a recovering addict and has been to various programs. NONE of them come close to La Ventana in skill or love. I am so incredibly grateful that he and I have them in our lives. I stopped feeling alone in this journey once we found La Ventana. I work in this field and I know the difference between BS and the real deal. They are absolutely the real deal. If you are scared, alone, lost, wanting help for you or your loved one - don't hesitate to call. I promise you will be so grateful you did. read less 
It's difficult to know where to start to write a review for a place and staff that saved my life. On May 21, 2020 I will celebrate six years clean and that journey started... read moreIt's difficult to know where to start to write a review for a place and staff that saved my life. On May 21, 2020 I will celebrate six years clean and that journey started at La Ventana. I cannot praise the kindness of the staff enough. Lest you think I don't know what I'm talking about, I'm the alumni of many other detoxes in the greater Los Angeles area, this isn't my first treatment attempt but it certainly hopefully will be my last. 
La Ventana is the Best Treatment facility in the area! La Ventana staff are all very knowledgeable and credentialed to deliver the highest level of care and compassion to every client and their... read moreLa Ventana is the Best Treatment facility in the area! La Ventana staff are all very knowledgeable and credentialed to deliver the highest level of care and compassion to every client and their family! La Ventana treatment programs- Life saving, best treatment! When I got here I had no idea what to expect. As time went by and I worked the program and did the things suggested of me and my life has transformwd into something beyond... read moreWhen I got here I had no idea what to expect. As time went by and I worked the program and did the things suggested of me and my life has transformwd into something beyond my wildest dreams. I thank la Ventana everyday and appreciate everything theyve done and continue to do for me. If you are able call and do this now before its too late. read less 
If you're looking for a facility for your loved one, I would not look any further. La Ventana has saved my family life. After my husband went to a VERY expensive treatment center... read moreIf you're looking for a facility for your loved one, I would not look any further. La Ventana has saved my family life. After my husband went to a VERY expensive treatment center in Malibu, he transferred to LV for PHP and IOP and the rest is history. He has been sober since and still frequents La Ventana weekly for their alumni events. They do more than just the typical treatment center activities. They did music therapy, art therapy, horse therapy etc. They had many different family events, family support groups, family therapy...etc They understand that the disease of addiction affects the entire family and they address and try and tackle that as much as possible. The staff here genuinely cares about he clients. You can tell they like coming to work every day. read less 
Omgosh. What a great place for people struggling during actual detox. The staff was beyond wonderful and caring. They really weren't faking it. I had my loved one in here and they... read moreOmgosh. What a great place for people struggling during actual detox. The staff was beyond wonderful and caring. They really weren't faking it. I had my loved one in here and they cooked for him and it was like an actual home. They medicated him. Took care of all his needs and always had a good attitude and made it easy for my loved one to focus on healing and getting back to normal again. I am beyond impressed with this program, the detox and the staff. Thank you!!!! read less 
Extremely pleased with the attentiveness and compassion of the staff at La Ventana along with the amazing program offered. Highly recommended! 
We found professional and compassionate care from the staff at La Ventana Treatment Programs when we sought treatment for our daughter who was struggling with an eating disorder. We were amazed and appreciative of... read moreWe found professional and compassionate care from the staff at La Ventana Treatment Programs when we sought treatment for our daughter who was struggling with an eating disorder. We were amazed and appreciative of the fact that they put our daughter's welfare ahead of monetary concerns. They worked overtime to deal with an unsympathetic insurance company and at times even extended the necessary treatment even though they were not adequately reimbursed by insurance. Included in the program was a three day Family Weekend that provided an essential component to treatment. It was lead by a gifted therapist, Nancy Saunders, who taught clients and their families to have healthy relationships and provided entertaining and informative material about eating disorders and addiction. From the CEO, Steve, to the office staff and therapists, everyone we dealt with was helpful, encouraging and kind. La Ventana is an exceptional treatment facility and we highly recommend it. read less After spending the last two months at La Ventana, it is my pleasure to write this review. Excuse my windy-ness. 
For clarification, I went to a residential La Ventana program, specifically the "Briar" women's house for mental health, which specializes in trauma. So my words are based on my experience at this specific place, but... read moreFor clarification, I went to a residential La Ventana program, specifically the "Briar" women's house for mental health, which specializes in trauma. So my words are based on my experience at this specific place, but I assume other La Ventana facilities are similar in quality of care.
I cannot say enough good things about this please. YOU SAVED MY FAMILY! I have my daughter back!
I stayed at La Ventana two separate times & both times the staff treated me with nothing but respect, love & empathy. I would 100% recommend La Ventana to anyone that is struggling with mental... read moreI stayed at La Ventana two separate times & both times the staff treated me with nothing but respect, love & empathy. I would 100% recommend La Ventana to anyone that is struggling with mental health. The program is wonderful! read less La Ventana saved my life! i was greeted personally by the Clinical Director prior to my arrival to welcome me into treatment and ask if I had any questions that I was curious about the... read moreLa Ventana saved my life! i was greeted personally by the Clinical Director prior to my arrival to welcome me into treatment and ask if I had any questions that I was curious about the program, she was so understanding and I felt like I made the right decision even though I was anxious to come in. I went to the womens only residential program. the staff there are angels! They really do care. The therapists not only helped me talk through my trauma but gave me skills to use to not avoid everything! They are filled with knowledge and compassion. my family was in weekly family therapy sessions with me which helped ALOT when I returned home from residential treatment. I'm still in outpatient programming and I'm still doing "the work". Which some days is still hard but I trust that this program will be life changing. This program is helping me love myself for the first time. Thank you God for La Ventana!!! read less I was suffering for so long and was in denial. I suffered from extreme PTSD, panic attacks and grief & loss and more. La Ventana was the one place that was the perfect fit for... read moreI was suffering for so long and was in denial. I suffered from extreme PTSD, panic attacks and grief & loss and more. La Ventana was the one place that was the perfect fit for me and covered literally everything, trauma wise! I immediately felt safe when I got there, you get 24 hour care and support, it really is a place that is safe to not be okay. I spent a month there and it was truly a life changing experience! You will feel right at home and safe with the amazing staffs and RA's. read less I can only speak from personal experience. When I arrived at La Ventana, I was fully aware that I had a problem with alcohol. However, with the help of my therapist at La Ventana, I... read moreI can only speak from personal experience. When I arrived at La Ventana, I was fully aware that I had a problem with alcohol. However, with the help of my therapist at La Ventana, I was soon able to see that my problem wasn't alcohol, but rather it was my perception of life and what my role was within it that was the problem. Alcohol was nothing more than a symptom of the other things that had occurred in my life. La Ventana was critical in helping me become aware of that. From that moment on, my perspective shifted from a victim to a survivor. La Ventana treatment program changed my life. After having a complete mental breakdown at the end of November, I came there terrified of rehab. Every single person from therapists to clinical directors to residential... read moreLa Ventana treatment program changed my life. After having a complete mental breakdown at the end of November, I came there terrified of rehab. Every single person from therapists to clinical directors to residential assistants welcomed me immediately into their family, however. 
La Ventana is magical and the team at Briar are magicians!!! We had an unbelievable experience at La Ventana. The entire team was extremely knowledgeable and proficient with DID and trauma and really helped jumpstart... read moreLa Ventana is magical and the team at Briar are magicians!!! We had an unbelievable experience at La Ventana. The entire team was extremely knowledgeable and proficient with DID and trauma and really helped jumpstart our treatment. We were embraced, cherished, valued, supported, loved and cared for. The staff knew exactly what we needed and how to help us. They did everything they could to help us stabilize and heal. They are a gift from God. We are truly blessed to have had 3 weeks at La Ventana and we are extremely grateful to the entire team. We hope we won't need to return, but if we do, we know we will be welcomed with open arms. read less I cannot say enough good things about La Ventana. They helped to save my son's life. The staff became our family. The love and support they showed our family was priceless. My son has been... read moreI cannot say enough good things about La Ventana. They helped to save my son's life. The staff became our family. The love and support they showed our family was priceless. My son has been sober for 5 years , is now married , and just welcomed his first son. If not for La Vetana our story could have had a very different ending. I will be forever grateful. read less 
Great experience for me. Saved my life. Staff was great. All in all that place is not suppose to be a four seasons. It is perfect for people that WANT to... read moreGreat experience for me. Saved my life. Staff was great. All in all that place is not suppose to be a four seasons. It is perfect for people that WANT to get their life back. read less I'm not really sure where to even start or if there is enough room to write everything I could say about this place. I guess I can start with having them get my life back,... read moreI'm not really sure where to even start or if there is enough room to write everything I could say about this place. I guess I can start with having them get my life back, my kids their father back, my parents their son back, and being the happiest I have been in a very long time. I was hopeless, broken, and didn't know what to do, but knew I needed help. This place showed me how to put the broken pieces back together to build a strong foundation. Everyone that works at this place genuinely cares for you, and they throw down some solid BBQs. I can go on and on about La Ventana and every member of the staff. Myself and my family can't thank La Ventana enough. If you need help, you'll find it here. read less – M.D.
– M.V.
– R.V.
– LV Alumnus
I have been singing my whole life but have been afraid to do so in front of more than one or two people. Every time I have gone up & sang [karaoke] in front of my peers, it feels as though another layer of my anxiety has shed off. It became easier to share in groups & meetings, in front of others, & just be more confident all-around in my everyday life.
It really does seem like more & more anxiety is lifted, each time that I have group, & now I look forward to it more so than other groups I have during the week. I am grateful for this group!
– LV Alumnus
– LV Alumnus
– LV Alumnus
– R.G.
– D.T.
– LV Alumnus
-LV Alumnus
– LV Alumnus
– LV Alumnus
FAQ’s: Your Rights and Protections Against Surprise Medical Bills FAQ’s: Good Faith Estimates
